- Refund Policy:
- Full refunds are provided within 30 days of the purchase date for items that are unused, unworn, and in their original condition.
- Refunds will be issued to the original payment method used for the purchase.
- Shipping and handling charges are non-refundable unless the return is due to a manufacturing defect or an error on the part of Peach Gang Fitness.
- Return Policy:
- To initiate a return, customers must contact Peach Gang Fitness customer service within 14 days of receiving the item.
- The item must be returned in its original packaging, with all tags attached and in unworn/unused condition.
- Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on the part of Peach Gang Fitness.
- Process for Returns and Refunds:
- Contact Peach Gang Fitness customer service via email or phone to request a return authorization and receive instructions on the return process.
- Once the returned item is received and inspected, a refund will be issued within 5-7 business days to the original payment method, excluding shipping fees (if applicable).
- Refunds may take additional time to appear in the customer's account, depending on the policies of the payment provider.
- Exceptions:
- Personalized or customized items may not be eligible for return unless there is a manufacturing defect or an error on the part of Peach Gang Fitness.
- Returns/exchanges for items purchased during special promotions or sales events may be subject to different terms and conditions as specified during the purchase.
- Exchanges:
- Peach Gang Fitness may offer exchanges for the same item in a different size or color, subject to availability. Contact customer service for exchange inquiries.
- Damaged or Defective Items:
- If the item received is damaged or defective, customers must notify Peach Gang Fitness immediately upon receipt. Photos or detailed descriptions of the issue may be required.
- Peach Gang Fitness will cover the return shipping costs for damaged or defective items and offer a replacement or refund.
Please note that this refund and return policy is subject to change at the discretion of Peach Gang Fitness. Customers are encouraged to review the policy before making a purchase and contact customer service for any clarifications or specific inquiries regarding returns or refunds.